Privacy Policy

Introduction

Duskycypress Ltd ("we", "us", or "our") is committed to protecting the privacy of individuals who visit our website and use our services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at duskycypress.com or engage with our consulting services.

Information We Collect

Information You Provide

When you submit enquiries through our website or engage our services, we may collect:

• Name and job title
• Email address
• Company name and address
• Details about your energy requirements and business operations
• Any other information you choose to provide in correspondence

Information Collected Automatically

When you access our website, we may automatically collect certain information including:

• IP address and approximate geographic location
• Browser type and version
• Operating system
• Pages visited and time spent on each page
• Referring website addresses

How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and provide requested services
• Prepare proposals and quotations
• Deliver consulting services you have engaged
• Send administrative information regarding our services
• Improve our website and service offerings
• Comply with legal obligations

Legal Basis for Processing

We process your personal data on the following legal bases:

• Contract performance: Processing necessary to fulfil consulting engagements
• Legitimate interests: Processing for business operations, provided this does not override your rights
• Consent: Where you have given explicit consent for specific processing activities
• Legal compliance: Processing required by applicable laws and regulations

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service providers who assist our business operations (subject to confidentiality agreements)
• Professional advisers including lawyers and accountants
• Regulatory bodies when required by law
• Successor entities in the event of a business transfer

Data Retention

We retain personal information for as long as necessary to fulfil the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce agreements. Enquiry data is typically retained for three years following last contact. Client engagement records are retained for seven years following project completion.

Your Rights

Under applicable data protection laws, you have the right to:

• Access the personal information we hold about you
• Rectify inaccurate or incomplete information
• Request erasure of your personal information
• Restrict or object to certain processing activities
• Data portability where technically feasible
• Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the details provided below.

Security Measures

We implement appropriate technical and organisational measures to protect personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

International Transfers

Your information may be transferred to and processed in countries outside the United Kingdom. Where this occurs, we ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. We will post the revised policy on this page with an updated revision date. We encourage you to review this policy regularly.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

Duskycypress Ltd
Suite 412, Colmore Gate
2-6 Colmore Row
Birmingham B3 2QD
Email: [email protected]

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe your data protection rights have been violated.